Mark from AppGenie has single-handedly developed a suite of data migration scripts within 4 weeks and
successful migrated over 10 years of legacy data into Salesforce for the CRM Quick Wins3 Complaints project.
The savings to the project is over $200k as quoted by the Integration team!
AppGenie are always quick to respond to our requirements and have gone above and beyond in many instances to delivery projects
under tight deadlines. The teams knowledge and ability to problem solve is second to none!
Head of IT
AppGenie commenced working with Industry Super as COVID19 interrupted our BAU work environment. Sam and AppGenie was key to our organisation implementing online virtual platforms to continue important communication and collaboration, both internally, and with our external stakeholders, including our introduction of webinar events.
Sam is really easy to work with, presented a flexible approach to training and implementation consistent with our particular workplace and competing demands, and has vast experience and expertise.
Manager - Operations & HR
Industry Super Australia
I worked with with Mark for over a year managing a highly complex DevOps environment.
After joining the project he steadily improved the deployment process through various automations and training initiatives.
In addition he helped with design and implementation of limit aware framework which dramatically reduced automation failure rate in production.
His technical knowledge, work ethic and dedication is a great asset for the program and team as a whole.
BUSINESS & INTEGRATION ARCHITECTURE SPECIALIST
MULTI-NATIONAL SALESFORCE PARTNER
I myself am a developer with a solid understanding of multiple languages and have been using Salesforce for more than 10 years.
This puts me in a unique position as a client, having technical knowledge to keep partners honest.
UltraFlow as a Salesforce product was born out of my experience in Government where I observed use cases for a powerful form design tool given the native shortcomings!
I set about development with myself as Product Owner supported by an International Salesforce Partner and unfortunately the results weren’t great.
Thankfully AppGenie have renewed my faith in collaborating with partners.
I had worked with Mark before and upon learning about AppGenie’s capabilities as an ISV I reached out for assistance rewriting some Visual Force into Lightning.
I was particularly impressed by their AppExchange packages and understanding of the process to develop and commercialise Salesforce software, including marketing and maintenance.
Project scope continued to increase as I gained confidence, eventually I decided on AppGenie as my partner of choice to complete the project as a whole.
This project was resourced by a hybrid team, both on and off-shore.
They performed better than any other team I have worked with over the past 20 years, always reliable and prompt in their follow-up, delivering work with a sense of urgency.
Overall, I am extremely satisfied with my experience working with AppGenie and would highly endorse them to anyone in need of Salesforce services.
Thanks again to Mark, Sam, Brendan, Nitesh and the Development Team, I greatly value your continued support.
MIRA INNOVATIONS (ULTRAFLOW ON APP EXCHANGE)
Verve Portraits is an award-winning family photography studio with locations in Melbourne, Sydney & Brisbane.
We offer our customers an exciting electronic bookings experience and were eager to explore the power of a CRM to optimise our sales and marketing process to meet customer’s needs.
We made the decision to go with Salesforce and we were provided with several recommendations for potential implementation partners.
I was impressed with AppGenie, particularly their experience with complex integrations.
Mark, Brendan and the team were always willing to go the extra mile to ensure our needs were met,their ability to explain technology in an easy-to-understand way was exceptional.
They took the time to listen to our pain points and ideas and let us know the best possible way to manage and explore them.
AppGenie have been instrumental in building and integrating our business processes and systems.
This included collaboration with several of our other platforms and partners, whereby AppGenie was always positive and cooperative.
Their dedication, communication, and support are top-notch. We meet weekly, changes are recorded accurately and tested well.
The success of our project has allowed us to improve our internal communications. This has further improved engagement with customers before, during, and after the sales cycle.
Following from our experience with the Salesforce implementation and the team’s commitment, we made the decision to engage AppGenie as our partner to maintain our Website.
I would highly recommend their expertise to anyone in need of Salesforce support and customisations within their organisation.
Huge thanks to AppGenie!
CHIEF EXECUTIVE OFFICER
HydroHeat is a family business with a 30+ year heritage supplying Hydronic Heating hardware in a B2B environment.
Our legacy systems for creating quotations for our customers was manual and somewhat time consuming.
We wanted to created better efficiencies for our customers, as well as our team.
Through my experience within other organisations, I had an understanding of the power of Salesforce and I sought to introduce it to HydroHeat.
We were introduced to AppGenie by Salesforce, who recommended them as capable Salesforce specialists.
From the moment I reached out, their team was dedicated to understanding our business requirements, and their willingness to listen was a breath of fresh air!
Throughout our partnership, AppGenie has proven reliable, flexible, and committed to ongoing open communication.
We have seen huge gains in efficiency when creating quotes as well as managing the leads process.
AppGenie's deep understanding of our business and their straightforward, trustworthy approach makes them a valuable partner.
I am confident in recommending their services to anyone in need of a top-notch Salesforce Implementation Partner.
Thank you, AppGenie Team for all of your hard work!
CHIEF COMMERCIAL OFFICER